NOTE: TO ENSURE YOUR PRODUCT HAS THE LATEST SECURITY UPDATES AND OPERATES AT OPTIMAL PERFORMANCE, IT IS RECOMMENDED YOU UPDATE YOUR PRODUCT TO THE LATEST FIRMWARE AFTER INSTALLATION AND TO PERIODICALLY CHECK FOR NEW FIRMWARE RELEASES. UPDATES CAN BE FOUND BY SEARCHING YOUR MODEL NAME AT https://www.dlink.com.sg/pages/security-feedback OR THOUGH THE MYDLINK MOBILE APPLICATIONS FOR MYDLINK REGISTERED DEVICES.

If you would like to report a security issue, vulnerability, or exploit; please fill out this form and click submit.  The information will be sent to the D-Link Support Incident Report Team to be investigated.

Alternatively, you can send email directly to D-Link Support (support@sg.dlink.com) by clicking here.

Upon receiving the reported vulnerability, D-Link will acknowledge its receipt within 24-48 hours. We will also offer daily or weekly status updates on the vulnerability until it is resolved.

Vulnerability severity will be assessed using the NIST Common Vulnerability Scoring System (CVSS) Qualitative Severity Ratings. D-Link will implement three severity levels, the remediation timelines will be based on CVSS v4.0 as follows :

• Critical solved in 1 week,
• High and Medium in 2 weeks,
• Low in 4 weeks