Support News / Announcement

With effect from 9th June 2008, D-Link Service Centre will be relocated from The Synergy Building to the following address :
D-Link Service Centre
18 Boon Lay Way, Tradehub 21 Unit 10-138, Singapore 609966
Service Center Hotline : (65) 6774 6233 [Press 1]
24x7 Technical Support Hotline : (65) 6501 4200
Operating Hours : Monday - Friday (9am to 6pm)
SBS bus no. alighting at the doorstep of TradeHub 21 : SBS Bus No. 52, 99, 105, 188
Visit Google Map for driving direction. Free parking.
* For Faulty/RMA Replacement, please contact the service center to check
on stock availability or reservations before visiting us at the Service Center. Thank You.
With effect from 1st May 2008, D-Link Technical Consultation Hotline service will extend its service to 24hours x 7 days! Customer residing in Indonesia, Malaysia & Singapore please call the following numbers to reach us.
Indonesia : +62 21 573 1610 / Singapore : +65 6501 4200 / Malaysia : 1800-88 2880
Technical Consultation Email : support@dlink.com.sg

802.11n is an upcoming specification for wireless LAN (WLAN) communications. An addition to the 802.11 family of standards, 802.11n is intended to increase network speed and reliability and to extend the operating distance of wireless networks. As 802.11n is still a draft version of the 802.11n standard that's still yet to be finalised. D-Link will continue to improve our Draft N series with firmware upgrades. In the event that the firmware upgrade is unavailable, D-Link promise our customers who have purchased our Draft N series (DIR-655, DIR-635, DIR-615) before 29th Feb 2008, a hardware replacement*. This is our promise to customers, who have incurred a higher cost in adopting the draft N technology.
Firmware for Draft N Series :
| DIR-655 Xtreme N Gigabit Router | |
| DIR-635 Draft 802.11n Wireless Router | |
| DIR-615 Wireless N Router |
* In the event that the model to replace is out of stock or unavailable, D-Link has the right to replace a different model with similar capability without prior notice or announcement.
